Customer Care Specialist (Phone Support)

Job description

Work for a company where you make a difference in people's lives every day! At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn, you’ve come to the right place! Let us help you discover a new passion for doing good in a growing industry. Our mission: To help people live a life of their choosing, regardless of age or ability. GT Independence has won numerous awards and recognitions for being a great workplace, including being named a 2026 National “Best and Brightest Companies to Work For!" In addition, we were recently awarded the Great Place to Work® Certification for 2025/2026 — an honor granted to only the nation’s top employers that offer exceptional employee experiences. We offer a hybrid work schedule (2 days in the office, 3 days from home) AFTER 90 days of employment. The position could become fully remote after one year of employment. As a Customer Care (Self Determination) Support Specialist or SDSS, you’ll work on a team to deliver great customer service, over the phone, to people self-directing their care as well as other stake holders. Tasks and Responsibilities: - Make and receive phone calls to...