Front of House Operations Associate

Job description

At Pulitzer Amsterdam we are true storytellers and you only have to step inside to know why! It is the home of 223 unique guest rooms, the timeless Pulitzer’s Bar, café Pulitzer Garden and the modern-Dutch restaurant Jansz., all with stories we can’t help but share. The beating heart of Pulitzer Amsterdam is its team: motivated, passionate and genuine people with service in their veins. We are social and charming by nature, creating everlasting memories for our guests. At Pulitzer Amsterdam, we are true storytellers, and as a Front of House Operations Associate , you are one of the first to welcome our guests into that story. In this role, you play an important part in creating a seamless guest journey from pre arrival to departure. You assist with check ins and check outs, handle guest communication by phone and email, support VIP arrivals, and create thoughtful, personalised moments that make every stay feel warm, smooth, and memorable. You are naturally hospitable, organised, and proactive. You enjoy working in a lively environment, stay calm under pressure, and know that the smallest details often make the biggest difference. Experience in a front office or guest facing role is...