Client Support Officer

Job description

About Us AusHealth is an Australian-owned, profit-for-purpose medical research company passionate about helping Australians to live happier and healthier lives. Our Diagnostics division provides various products and services that help in creating and maintaining a safe workplace environment with a strong focus on Drug & Alcohol Policies & Testing Services, with 100% of the profits made servicing our extensive national client base, being used to fund world-first medical research and technologies, developed right here in South Australia. Due to ongoing client growth and internal promotions within the company, we are currently looking for a Client Support Officer to help support our existing team in providing exceptional round the clock service to our clients. You will be responsible for delivering exceptional service, with a strong customer centric approach to support external and internal stake holders via effective, professional & accurate management of all incoming communications. They will also be instrumental in supporting the delivery of quality service to all AusHealth clients, by managing various pre-planned & ad hoc testing sessions in line with all standard processes and pr...