Operations Manager

Job description

This full-time non-exempt position will supervise well-trained, competent staff of Monitors, who will perform all duties related to safety, security, control of residents and the sanitation of the facility, in accordance with Company and contract requirements. Essential Duties: · Supervise, train, develop and monitor the performance of competent monitors. · Assist in developing and implementing work schedules to cover each shift in the respective facility in accordance with contractual requirements. · Ensure that resident supervisors complete all the duties required for each shift in accordance with contract and company requirements, for example: resident formal counts are conducted · Ensure compliance with all contracts mandated accountability issues included in the duties of resident supervisors. · Train new employees, listen and resolve complaints/problems, take corrective or disciplinary action, develop work schedules, monitor post assignments, and approve/deny PTO requests. · Conduct investigations regarding resident misconduct. · Ensure proper contract agency and Company policy orientation/training for operations monitors on a continuing basis. · Effectively communicate to st...