Document Process Specialist I

Job description

Horace Mann is seeking a detail-oriented and organized Document Process Specialist I to support our document management operations. In this role, you will be responsible for accurately processing, reviewing, and managing business documents within our systems to ensure timely and efficient delivery to downstream processes. This position is ideal for someone who thrives in a fast-paced environment, enjoys working with data and documents, and is committed to maintaining high standards of accuracy and quality. Key Responsibilities: Document Processing & Management: - Process and manage incoming business documents, ensuring they are accurately transitioned into the Document Management System within required timeframes. - Maintain the integrity and accuracy of documents stored across multiple repositories. - Perform corrections and updates to documents as requested by business units. Quality Control & Research: - Process exception and research cases (QC work queue) to resolve discrepancies and ensure document accuracy. - Apply strong decision-making skills to identify document types, prioritize workflows, and ensure timely processing. - Support quality standards by maintaining accuracy i...