Customer Service Rep. (Manufacturing)

Job description

Job DetailsJob Location: HB - Huntington Beach, CA 92647Salary Range: $25.00 - $26.00 HourlyABOUT AIRTECH: Airtech is a family-owned, community focused, global leader founded in 1973. We are the market leader in materials used in the manufacturing of high-performance composite parts. Our products are used by the aerospace, automotive, marine, green energy, and recreational sports industries to create cutting edge lighter, stronger, and greener components. JOB SUMMARY: The Customer Service Representative (CSR) will be responsible for delivering excellent customer experiences and serving as the company's primary interface with internal and external customers. As a liaison and agent of innovation, the CSR will resolve customer concerns quickly, courteously, and efficiently. The CSR will build long-lasting relationships with customers by encouraging openness and trust. Strong, customer-focused written and verbal communication skills are vital for this role. ESSENTIAL RESPONSIBILITIES: The primary responsibility is to deliver excellent service to all customers. Supply product pricing, availability, and lead times within predefined criteria. Manage a Customer Portfolio of diverse domesti...