Draft and Special Events Supervisor

Job description

Summary The Draft and Special Events Supervisor plays a key role in strengthening Columbia Distributing’s presence in the market ensuring consistent, high-quality service that supports both customer satisfaction and business performance. Education/Training: Knowledge/Skill: - Manage the team that installs, troubleshoots, and services all draft accounts in a timely manner including providing estimates and scheduling for new and existing accounts. - Manage set up and operation of special events. - Track, maintain, and manage department budget including overtime, parts and equipment to ensure a profitable business model. - Learn and maintain good standing for Columbia Distributing on all applicable Liquor Control Board laws and regulations. - Create and maintain Standard Operating Procedures (SOPs) and Standard Work Instructions (SWIs) for the pertinent functions of the team. - Provide ongoing training to the sales and customer service teams on basic draft system troubleshooting. - Evaluate and maintain inventory levels for draft supplies and equipment. - Develop and maintain positive, cooperative and team-oriented relationships with co-workers, supervisors, managers and others you en...