Club Concierge Coconut Grove

Job description

Qualifications: Compensation: $15.00 per hour - Oversee and ensure smooth day-to-day operations of the Anatomy Sanctuary during primetime hours, under the supervision of AGM / GM - Build and maintain member rapport in the Sanctuary throughout service and upholding the Anatomy way - Remain calm, composed and in control even in unusual situations. Do not shy away from hard conversations and handle conflict resolution with ease - Handle member concerns and supervise all member behavior in steam, infrared sauna, cold plunge and hot plunge; Making sure a high standard is maintained - Communicate all needs / issues in the sanctuary to GM / AGM in a timely manner - Monitor cleanliness and operation of the space for members by removing empty water bottles, ensuring the floor is clean of towels and debris, plunges are clean etc. - Assist the detail TEAM to ensure the locker room standard is maintained; checking of towel supply, assisting with locker openings, and maintaining smooth operational excellence during prime time hours - Bi-lingual Spanish & English speaking preferred - The ideal Sanctuary Lead candidate will have an outgoing personality and can-do attitude - Excellent communicatio...