Office Assistant 1 (NY HELPS)

Job description

Office Assistant 1 (NY HELPS) Required Qualification: Per Civil Service Standards and SpecificationS. Must have taken and passed the specific job-related Civil Service Exam and be reachable on the appropriate Civil Service List. 70.1 Transfers are encouraged to apply. 70.1 Transfer Candidates must have been appointed from a Civil Service List and have served permanently in an appropriate title(s) for one year. Transfers must be within two salary grades. This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). ** There are no minimum education or experience requirements for this title. Preferred Qualification: Ability to work in a fast-paced, high volume environment and respond expeditiously to emergency situations. Dispatch experience preferred. Proficient in Microsoft Word, Excel and Google Drive applications. Strong customer service and telephone communication skills. Brief Description of Duties: The Office Assistant 1 will be responsible for receiving all incoming calls to the Residential Operations Emergency dispatch center. Candidate should have the ability to log call details and relay to appropriate personnel. Candidate must hav...