System Administrator Senior

Job description

DEPARTMENT OF REVENUE: Funding Arizona’s future through excellence in innovation, exceptional customer service and public servant-led continuous improvement. SYSTEM ADMINISTRATOR SENIOR Job Location: Information Technology Division 1600 W Monroe St. Phoenix, AZ 85007 Posting Details: Salary: $55,000 Grade: 19: Closing Date: 4/26/2026: Job Summary: This position is responsible for diagnosing and resolving complex software and hardware incidents, including operating systems and a wide range of software applications. Will conduct daily traffic analysis, identifies and characterizes incidents, generates incident reports and investigates suspicious network activity. The role will also take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible and escalating incidents to other support teams where necessary. This position will accurately record, update, and document requests using IT service desk systems, install new IT equipment, troubleshoot and repair both software and hardware. Job Duties: Under Limited Supervision, provides complex analytical, technical, and administrative w...