Client Success Team Manager

Job description

Are you a Contact Centre Team Manager (or an experienced Team Leader ready to step up) who excels at leading people, driving performance, and delivering great customer outcomes? We’re looking for a Client Success Team Manager to lead and develop a team of Client Success Specialists, ensuring outstanding service delivery while driving performance, engagement, and continuous improvement. This is a fantastic opportunity to join a business at an exciting time of growth and transformation, where you’ll have real scope to make an impact. This is a permanent, Monday to Friday role (8:30am–5:00pm), with no weekend or shift work. Hybrid work (minimum 2 days per week in office) will be available after an initial training period. Who are We: Movera is a flourishing platform business that brings together ambitious home moving brands from across the sector. Built on the heritage and passion of experienced legal services businesses including ONP Solicitors and Cavendish Legal Group, brought together to transform the moving market for the better. Our vision is to create moving and remortgaging experiences to be celebrated – not tolerated. This is a fantastic opportunity to join a business at an e...