Senior Customer and Partner Solutions Engineer, Business Messaging

Job description

Minimum qualifications: - Bachelor’s degree in engineering, computer science, a related field, or equivalent practical experience. - 6 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP). - 6 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python). - Experience troubleshooting technical issues for internal/external partners or customers. - Experience as a customer success engineer or developer in the conversational messaging space (e.g., working on business messaging API or platforms). Preferred qualifications: - Master’s degree in engineering, computer science, business, or a related field. - Experience with Node.js/TypeScript or Python, RESTful APIs, OAuth2, and JSON-based webhooks. - Experience with cloud technologies such as Google Cloud Platform (e.g., Cloud Run, Cloud Functions, App Engine, Cloud Storage, and Pub/Sub). - Experience with GSMA standards, SMS/MMS gateways, and telecom signaling. - Knowledge of Dialogflow CX/ES, webhooks, and Gemini (Vertex AI) integration for conversational experiences. - Knowledge of the digital advertising ecosystem (e.g., display ads, search, social, or pro...