Plumbing Manager

Job description

Job Description Job description: Plumbing Manager: Pay: $120K annually + bonus incentives + sign-on bonus Plumbing Manager - Lead and Inspire a Team of Plumbing Professionals! Company Overview: Sila Services – Stoneham, MA ________________________________________ Position Overview: We are seeking an experienced and motivated Plumbing Service Manager to lead our 24/7 plumbing department of roughly 15 plumbers . This individual will oversee daily operations, ensure exceptional customer service, support office and field teams, drive revenue growth, and maintain high standards of quality and performance. The ideal candidate is organized, service-oriented, and skilled at building strong, high-performing teams. ________________________________________ Key Responsibilities: Operational Leadership: - Manage the daily operations of a 24/7 plumbing department. - 70% in-office / 30% out in the field. - Oversee scheduling to ensure efficient technician dispatching. - Use Service Titan or similar software for workflow, monitoring, and reporting. Team Management & Development: - Hire, train, and develop plumbing technicians and support staff. - Create and implement training programs for technica...