Patient Service Representative

Job description

Locations: Rockdale and Stonecrest Schedule: Full-time Hourly, On-site Compensation: Competitive hourly rate + benefits Perks: Front-desk leadership, fast-paced medical office setting, patient-centered teamwork About OrthoAtlanta: Become part of OrthoAtlanta, the largest independent physician-owned orthopedic and sports medicine practice in Georgia and contribute to our mission of providing comprehensive orthopedic care. At OrthoAtlanta, you'll be an integral member of a dedicated team of Healthcare Professionals committed to enhancing our patients' quality of life. We offer diverse career paths for talented individuals seeking professional growth and development within a supportive and rewarding work environment where your contributions will make a significant impact. What You'll Do: As a Patient Services Representative at OrthoAtlanta, you’ll: - Greet patients warmly, check them in and out, and help with questions about appointments, insurance, or procedures - Collect co-pays, prepayments, and outstanding balances accurately while explaining financial policies as needed - Schedule new and follow-up appointments, answer incoming calls, and ensure timely patient communication and f...