Patient Access Representative - PRN | Nights & Weekends

Job description

SUPERVISION: Reports directly to the Patient Access Supervisor DESCRIPTION OF POSITION/RESPONSIBILITIES AND DUTIES: The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. - Greets all customers in a professional and friendly manner. Employee’s body language and tone are welcoming and exudes care and compassion. Quickly ascertain the reason for the visit and ensure the patient is in the correct area. - Ensure patients receive a timely registration and typically do not exceed 15 minutes as to keep the patient flow moving thru the area, this also ensures that the clinical schedules are not affected by registration processes. - Collects updated demographic information and accurately codes information on all patients, including but not limited to: contact numbers, emergency contact, mailing address, email address, marital status, Insurance Payer, Insurance policy and group number, insurance subscriber, Physician, and occurrence Codes. - Employee completes patient estimates using EPIC RTE. Emplo...