Classroom Systems Support Technician

Job description

Description NORTHWEST NAZARENE UNIVERSITY: OFFICE OF INFORMATION TECHNOLOGY: Classroom Systems Support Technician Description of Position: Reporting to the Information Technology Operations Manager, the Classroom Systems Support Technician will have responsibilities in multiple areas of IT, including Video Conferencing support, ITS Project/Policy Management, Level II/III Help Desk support, and Classroom Technology support. This position may be scheduled to work varied hours (and occasional weekends, as needed). This is a full-time, non-exempt position Requirements: Essential Functions: - Coordinates video conferences, including maintaining and sharing schedules, testing and set-up/tear-down of equipment. - Ensures successful data connections and operation of equipment. - Provides Second Tier Support for all Audio/Video (Distance Education) Technicians. - Provides Audio/Video services to multiple sites. - Performs troubleshooting and routine maintenance of AV equipment and computers. - Manages classroom teleconference technology. - Teaches staff, faculty, and TA's how to best utilize video conferencing equipment and software. - Manages and administrates the NNU’s Distance Education...