Marketing Operations Manager - Hybrid Role (Monday- Wednesday in Office)

Job description

Overview The Marketing Operations Manager is a people leader responsible for overseeing a support team and the day-to-day operations of the Marketing organization. This role is critical to ensure our omni-channel marketing engine runs smoothly, while supporting stores, franchise owners, and internal partners. This leader is hands-on, detail-oriented, and collaborative, with strong analytical and communication skills. They thrive in a fast‑paced environment, adapt quickly as the business evolves, and consistently drive high‑quality support and operational excellence across all stakeholder groups. Responsibilities/Qualifications: The Marketing Operations Manager key responsibilities: Marketing Operations and Process Optimization - Implement new processes, system changes and standard operating procedures to optimize omni-channel marketing operations. - Partner with Store Operations, Technology, Marketing Channel Managers and Supply Chain teams to ensure successful rollout and adoption of operational changes. - Provide input into the development pipeline to influence the roadmap related to support strategy, tools, and platform enhancements. Store and Neighbor Support: - Develop, manage...