Senior Associate, Studio Design

Job description

We’re seeking a future team member for the role of Senior Associate , Product Designer to join our Fund and Investor Solutions team. This role is based in New York, NY. In this role, you’ll make an impact in the following ways: We are seeking a Senior Product Designer with experience working with, defining, and designing systems to bring creativity, strategic insight, and user-centered thinking to our team. This role requires an individual who excels in collaboration, design execution, and the ability to drive impactful user experiences. In particular, you’ll focus on bringing a consumer lens to our banking products making them delightful to use. The Ideal Candidate Will Bring The Following Expertise Craft: - User-Centered Design – Lead with a user-first approach, ensuring all design choices address user needs, behaviors, and insights from research. Drive a seamless and intuitive product experience by deeply understanding our users. - Journey Mapping – Map and analyze end-to-end user journeys across customers, operations, servicing teams and systems to identify pain points, key moments, and opportunities for improvement. Use journey maps to align teams on a shared vision of user ne...