Housekeeping Supervisor

Job description

The Housekeeping Supervisor at Novotel Darwin CBD plays a crucial role in ensuring that all guest rooms and public areas are maintained to the highest standards of cleanliness and hygiene. This position involves supervising the housekeeping staff, managing cleaning schedules, and ensuring compliance with the company's quality standards. The ideal candidate will have strong organizational skills, attention to detail, and the ability to lead a team effectively. Requirements: Qualifications: - Supervise and coordinate the activities of the housekeeping team to ensure all cleaning tasks are completed efficiently and to the highest standards. - Inspect guest rooms and common areas to ensure cleanliness, sanitation, and adherence to ACCORs quality standards. - Develop and maintain cleaning schedules and allocate tasks based on occupancy levels and priorities. - Provide training and mentorship to housekeeping staff to enhance performance and service delivery. - Monitor inventory levels of cleaning supplies and linen, and coordinate orders as needed. - Address and resolve guest inquiries and complaints regarding housekeeping services promptly and professionally. - Collaborate with the fron...