Sales and Growth Manager

Job description

Consumer Sales and Growth Manager The Consumer Sales and Growth Manager is a critical leadership role within Carlton’s Consumer Business team, responsible for driving ambitious membership volume and revenue outcomes across all sales channels. This role leads the Club’s end-to-end membership acquisition and retention strategy – combining mass market channel management, data-driven campaign execution, team leadership, and a relentless focus on converting Carlton’s lapsed members, while simultaneously growing its new member base. With a target of more than 100,000 members, this role requires a commercially minded, growth-oriented leader who can operate at both a strategic and operational level, managing a high-performing sales team including an outbound call centre function. Key Responsibilities: - Lead, coach and develop a high-performing consumer sales team, including direct reports and an outbound call centre function, to achieve volume and revenue targets - Work with the clubs marketing function to develop and execute a comprehensive membership sales strategy across mass, direct, digital, and outbound channels, with clear channel accountability and performance metrics - Own Carlto...