Senior Technical Customer Care Specialist - Bilingual English & French

Job description

Senior Technical Customer Care Specialist - Bilingual English and French Start Date: 06/08/2026 - Training is 6 weeks on-site in the Dublin office . There is no PTO allowed during training. After training, your schedule may include weekends, holidays and nights Location: 124 St Stephen's Green, Dublin 2, D02 C628, Ireland You will be expected to be in office 2 days a week, post training. Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life: As a Senior Technical Customer Care Specialist, you will provide a world-class experience to our Toast Customers through answering incoming customer questions primarily through phone and chat. You are driven with purpose to resolve solutions and act as a Toast expert to help Toast’s customers thrive. You are hungry to learn, deliver a hospitality mindset, and are excited to showcase our rapidly expanding hardware and software suite. To thrive as a Senior Technical Customer Care Specialist at Toast, you are resilient, motivated to deliver high quality customer interactions, and excel in ambiguous...