Customer Service Representative

Job description

Benefits: We are looking for a motivated individual to perform office duties. This will include answering calls, dispatching calls to technicians, basic accounting functions, and other office responsibilities. Basic computer skills are required for this position. 1-800-Plumber +Air is very customer focused in providing a high quality customer experience for each of our customers. Requirements: - Competitive salary - Employee discounts - Free uniforms - Opportunity for advancement - Training & development - Have a courteous and pleasant demeanor - Greet visitors to the building - Perform clerical and mail processes - Take inbound calls being the first impression for the customer. - Utilize great communication skills to ensure the customer is satisfied and all needed information is received during the call. - Make sure the phone is answered by the 3rd ring using the approved greeting each time. - Technician Scheduling - Handles Invoice Process - Enable calls to answering service at end of day. - Additional duties as directed by owners/manager - Experience with ServiceTitan is a plus Other requirements: Compensation: $14.00 - $18.00 per hour 1-800-Plumber +Air is the premier plumbing...