Supply Chain Management Internship: Customer Demand Management

Job description

Introduction The Customer Supply Chain Management (CSCM) team is responsible for meeting service level agreements (SLAs) with customers. System downtime costs customers up to a million USD per day so SLAs are extremely tight, with downtime waiting for parts and tools limited to as little as 20 minutes per system per week. CSCM manages such challenges in a global network with thousands of unique spare parts and delivers true customer satisfaction through differentiated and affordable supply chain services. ASML’s aggressive time-to-market strategy and increasing system functionality means machines are often upgraded at the customer during their lifetime. CSCM’s highly educated workforce drives planning and execution of the supply chain aspects of commercial upgrades, field change orders, machine shipments, transfers and after sales. Within CSCM, the Demand & Allocation team is a central team that assures that each region where we serve customers has a balanced Demand & Supply (D&S) for a specific set of critical materials (spare parts & tools) needed to service the ASML machines. Your Assignment: As an intern within the CSCM D&A team, you will support day-to-day operations, contribu...