Customer Success Manager - Italy

Job description

Description XM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cyber risk. XM Cyber transforms exposure management by demonstrating how attackers leverage and combine misconfigurations, vulnerabilities, identity exposures, and more, across cloud and on-prem environments to compromise critical assets. With XM Cyber, you can see all the ways attackers might go, and all the best ways to stop them, pinpointing where to remediate exposures with a fraction of the effort. As a Customer Success Manager at XM Cyber, you are the trusted advisor and the driving force behind our customers' security resilience. You will lead the charge in transforming how global organizations manage exposure, ensuring that the XM Cyber platform is not just 'deployed,' but deeply operationalized to deliver measurable business value. In this high-impact role, you will orchestrate the entire customer lifecycle, acting as a bridge between our customers' executive leadership and XM Cyber’s internal strategic functions (Product, R&D, and Sales). You are responsible for driving retention through strategic alignment, and proving value in the complex landscape of hybrid cl...