Member Specialist

Job description

Member Specialist Job Summary: This position performs a variety of duties in support of growth, service goals and profitability for Field Sales and Branch Operations within a District Office. Performs duties in support of agents and other personnel. Provides service support for existing insured's and members. Assists in the sale of insurance products and provides other insurance support services. Must hold a valid Property and Casualty license through the Texas Department of Insurance. Position is responsible for servicing the needs of the member, maintaining service quality levels and adding value through MRM to cross sell and offer other services such as Travel, Auto Travel, etc. Reviews and completes documentation for business written in an office. Provides information to members regarding memberships, insurance and other Branch related services. Job Duties: - Provide professional customer service to members and insured’s. Provide service and information to members regarding memberships and insurance. - Provide service to walk-in and telephone members seeking insurance services. Sell memberships and assist in the sale of insurance to prospective insureds. Assist members with cha...