Triage Specialist

Job description

Description AWHS Triage Specialist Job Description: Job Summary: A Triage CMA, RN or LPN with Atlanta Women's Healthcare Specialists performs essential functions in assessing, planning, implementing, and evaluating in the clinical triage areas. This position calls for high levels of independent judgment and problem-solving capabilities, as well as the ability to set patient care as a priority. Triage Specialists will assist the physicians by assessing patient issues and concerns over the phone, scheduling appointments for patients who need to be seen due to concerns, and directly messages to the appropriate medical assistants or physicians and making notes in the EMR. Reports to: - Back Office Team Lead - Practice Administrator - Physicians Essential Duties/Responsibilities: - Answers telephone calls and appropriately triages and screens telephone calls related to OBGYN patient care. - Obtains and records accurate patient information, makes appropriate clinical assessment, and implements appropriate care in accordance with approved standing orders and protocols. - Gives lab and ultrasound results and communicates test results to patients. - Counsels patients on the phone concerning...