Customer Service Representative and Sales Coordinator

Job description

Benefits: Customer Service Representative and Sales Coordinator - Flexible schedule About the Role: Ace Handyman Services of Des Moines is one of the fastest-growing home repair, maintenance, and improvement companies in Iowa. We’re looking for a dynamic and customer-focused professional to join our team as a Customer Service Representative & Digital Marketing Coordinator. This part-time position plays a key role in both customer experience and brand engagement. This person will serve as a point of contact for our clients while also managing our local digital marketing and social media presence. You’ll work closely with our craftsmen and Office Manager to ensure smooth operations, outstanding customer satisfaction, and growth across all service lines. Compensation & Benefits: - Part-time available - Competitive pay $17-20/hr - Advancement & professional growth opportunities - Regular performance and pay reviews - Supportive, team-oriented culture Key Responsibilities: Customer Service & Operations: - Serve as the first point of contact for incoming customer inquiries via phone, email, and web requests. - Provide accurate job information, service education, and estimates; close sale...