IT Operations Analyst

Job description

Position Description At a Glance: Legrand has an exciting opportunity for an IT Operations Analyst to join the Power Bus Way Team in Mississauga, ON . The IT Operations Analyst is responsible for managing and executing the day-to-day operational IT systems at our Mississauga site. This includes activities and technology associated in our warehouse, front office, all manufacturing sites, on-site network contact, and hardware/infrastructure associated with business applications support. The IT Operations Analyst is responsible for working directly with third party vendors to support all outsourced agreements. Key Responsibilities: - Maintains daily operational support for the IT systems throughout various sites of Power Busway. This role will monitor performance, proactively look at areas for improvement and lead all issue resolution. - Acts as first line of support for issue resolution - Troubleshoots day to day issues, identifies root causes, escalates as necessary - Supports operations to identify process changes, support business objectives and drive efficiency. - Coordinates vendor support for repair of equipment - Reprogram equipment as needed - Maintains supplies and accessori...