Trainee-Food, Beverage, and Retail

Job description

Job Title: Trainee – Food, Beverage & Retail Job Summary: Supports the Senior Director of Food, Beverage & Retail in overseeing the organization’s relationship with Aramark Sports & Entertainment. This role focuses on game day and live event operational oversight across concessions, retail, and overall fan experience Position Accountabilities/Responsibilities: - Serve as a team resource for concessionaire operations across all dining and retail areas, including general concessions, in-seat service, premium spaces, suites, group areas, and team store operations. - Conduct pregame operational rounds to verify menu board accuracy, assess line flow and queuing, and ensure cleanliness and overall stand readiness; continue monitoring and addressing these areas throughout games and live events. - Analyze fan satisfaction surveys and feedback to identify trends and ensure service and operational standards are met. - Collaborate with Ticket Sales & Operations, Guest Experience, Stadium Operations, and Corporate Partnerships to support and fulfill food and beverage needs for games and live events. - Assist in testing and validating ticket offers and discounts to help ensure proper functional...