Voice Engineer III

Job description

We’re seeking an experienced Voice Engineer III to join our team in San Antonio, TX. In this fully onsite role, you’ll ensure the continuous, secure operation of our DISA voice and video communications environment by leading sustainment, maintenance, and change-management activities. Location: San Antonio, TX: Salary: $70,000 - $75,000: Work: Model: Onsite ​ Responsibilities: Maintain and optimize a large, high-availability IP telephony and video network Configure, troubleshoot, and validate voice/video services, including call routing, search spaces, partitions, and device profiles Perform capacity planning and implement approved configuration changes with thorough documentation Install and manage Cisco or Juniper routers, switches, and distributed firewall devices Develop and update technical procedures, work instructions, and reporting tools Analyze SIP signaling and call-flow issues to isolate and resolve complex faults Troubleshoot remote-site registration, media path, and signaling failures Review and approve change requests for accuracy and compliance Conduct detailed fault analysis for voice subscribers, call handlers, and routing rules Requirements: Active DoD Secret secur...