Team Leader with German

Job description

Join Us as a Customer Service Team Leader with German! Are you ready to lead with purpose and make a real impact? Imagine being the driving force behind a team of passionate customer service professionals—guiding, inspiring, and helping them grow while delivering exceptional service every day. At our company, we believe leadership is more than managing tasks—it's about empowering people. As our new Customer Service Team Leader, you’ll be at the heart of a dynamic, fast-paced environment where innovation meets care. You’ll shape the way we support our customers and build a team culture that thrives on collaboration, respect, and results. Job title: Team Leader with German Job Description: What You’ll Be Doing: Coaching and mentoring your team to meet quality and performance goals. Managing schedules, productivity, and ensuring smooth daily operations. Leading team meetings, briefings, and performance reviews. Supporting training plans and development initiatives. Ensuring compliance with Polish labour law and internal standards. Building strong relationships and fostering a positive team spirit. What We’re Looking For: Previous experience in similar role. Fluency in German (C1) and...