Financial Solutions Specialist - East Cobb

Job description

This position is responsible for conducting enthusiastic interactions to uncover needs, inspire possibilities, provide financial education, and deliver solutions to advance our members’ financial success. Guided by a strong commitment to provide a better financial future for our members, the Financial Solutions Specialist (FSS) will suggest relevant products and services to help our members meet their financial goals. The FSS will build and strengthen member relationships by providing industry leading member experience. Adaptability, futuristic-thinking, and a strong sense of teamwork is the foundation of our Financial Solutions Specialist. What You'll Do: Proactively promote an atmosphere of quality service and solutions through enthusiastic member interactions in-branch and by phone Establish supportive and productive long-term member relationships through rapport, trust, and diplomacy Proactively greet and interact with members as they enter the Credit Union Engage with members through active listening and productive conversation to uncover member needs and financial goals Proactively seek opportunities to maximize member loyalty through industry leading products and service Bui...