Key Asset Manager - Kearny, NJ
Konecranes · Kearny, New Jersey, US
Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with...
Job description
Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work . Job Description: POSITION TITLE: Key Asset Manager: REPORTS TO: Sales Director: PRINCIPAL RESPONSIBILITIES: · Developing and sustaining solid relationships with key clients. · Addressing and resolving key clients’ complaints. · Develop Advanced Services for Customer Support · Acting as the main point of contact between key clients and internal teams. · Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions. · Responsible for understanding the procurement of basic parts on service jobs, completing the proper purchase orders and developing a goodworking knowledge of local vendors and vendor stocked parts. If the job permits or the situation warrants, all the ordering of parts for jobsshould be done...