Billing Administrator

Job description

Giacom are the only provider of Comms, Cloud, Hardware and Billing all through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. We’re looking for a proactive and analytical Billing Administrator to join our Revenue Assurance & Billing team. This role is at the heart of ensuring our partners receive accurate, timely billing for telecoms and IT services. You don’t need prior billing experience — we’re much more interested in your attitude, attention to detail, and willingness to learn. If you’re confident with numbers, comfortable using Excel, and enjoy solving problems, we’d love to hear from you. What you'll be doing: Supporting the delivery of accurate and timely monthly billing Working with data to check, validate, and resolve discrepancies Investigating and responding to billing queries Building strong relationships with internal teams and partners Producing reports and identifying trends or improvements Helping to improve processes and ways of working Taking ownership of tasks and managing your own workload effectively Your Exp...