Operations Analyst

Job description

Primary Details Time Type: Full time Worker Type: Employee: The Opportunity: The purpose of this role is to provide operational support for leadership team. Partner and collaborate with key stakeholders in the planning and implementation of strategic initiatives. Support operational reporting, project management, and cross-training across department to ensure successful implementation of billing project objectives. Location: Madison, WI: Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week. Salary range for this role is: $64,000.00 - 96,000.00, depending on experience Your new role: Contribute to the preparation and implementation of project plans to ensure these include operational considerations for delivery. Act as a consultant to key internal stakeholders on various matters such as metrics, key performance indicators (KPIs), reporting and issues/impacts downstream. Improve team systems and communication tools to ensure ease of use, data integrity and seamless self-service access. Build and maintain strong relationships with key stakeholders by providing exceptional customer service, sharing knowledge and expertise, promoting or...