Customer Service Representative I-PRN

Job description

Overview We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, service with a purpose, are dedicated to supporting their team, and who seek excellence every day. SCHEDULE: **PART TIME = **Must be flexible**Open Availability** 3 Days/8 hour shifts between 6:00AM-8:00PM Rotating Weekends: WORK LOCATION: Arnett Hospital: KEY RESPONSIBILITIES: Responds to patient/customer inquiries via phone and email in a timely and professional manner. Determines the best method for problem resolution of basic issues, meeting patient/customer needs and organizational guidelines. Collaborate with other departments for issue resolutions as necessary. Accurately gathers and documents patient/customer information and interactions for database recording and scheduling. Processes orders, exchanges, and other service requests. Maintains professionalism and a positive attitude in all patient/customer interactions. REQUIRMENTS: With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellen...