Admissions Coordinator REMOTE

Job description

The VITAS Healthcare Admissions Coordinator is a customer service professional who facilitates the conversion of referrals to admissions through the completion of the intake process and the use of effective communication, technology and customer service skills. An Admissions Coordinator interacts with patients and families, referral sources and program staff to enable the start of care for VITAS patients. - Process new referrals that arrive by telephone, email, fax and website inquiries, in the manner best fitting the needs of the referral source. - Responsible for routine follow up on multiple lists of pending patient charts daily. - Enter accurate information to support data integrity and maximize reimbursement. - Verify Medicare and Medicaid hospice benefits. - Notify Managed Care Department of commercial insurances and managed health care plans. - Notify the Marketing Representatives of each new referral outside of the working hours the Program Scheduler, 8pm-8am local time and weekends. - Call patients and families and offer a same day appointment to ensure a timely admission. - Seek assistance of the Program Scheduler to determine appropriate staffing and coverage for appoint...