Appeals Operations Coordinator

Job description

Job Information Job Title: Appeals Operations Coordinator Job Requisition ID: 80891 Ministry: Assisted Living and Social Services Location: Calgary or Edmonton Full or Part-Time: Full Time Hours of Work: 36.25 hours per week Permanent/Temporary: Permanent Scope: Open Competition Closing Date: April 16, 2026 Classification: Administrative Support 6 (016ASA) Salary: ​$2,265.79 to $2,866.95 bi-weekly ($59,137 to $74,827 / year) The Appeals Secretariat plays a vital role in supporting a fair and accessible appeal process for over 4,000 Albertans each year. We administer appeals for programs and services delivered by the ministries of Assisted Living and Social Services (ALSS), Children and Family Services (CFS), Education and Childcare (EC), Primary and Preventative Health Services (PPHS), and Mental Health and Addiction (MHA). The Citizen’s Appeal Panel (CAP) hears appeals from Albertans about services they have applied for or are currently receiving. Our work ensures Albertans have a meaningful avenue to challenge decisions that affect their lives, well‑being and access to essential supports. If you are a self‑starter who can adapt quickly, work proactively in a fast‑paced environmen...