Senior Manager Data & AI Governance

Job description

Company Description Fairness feels good: Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first. Job Description: As we expand our use of data and artificial intelligence, we’re committed to doing it safely, ethically and thoughtfully, always with fairness at the centre. In this newly created position, The Senior Manager - Data & AI Governance , will lead AFCA’s approach to responsible data and AI adoption . This role owns the end‑to‑end Data & AI governance lifecycle, from frameworks and policy design through to evaluation, assurance and ongoing oversight, ensuring data and AI initiatives deliver value while managing risk. Reporting to t...