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Front Desk Receptionist - PRN

Hospice of Acadiana · Lafayette, Louisiana, US

Job Location: 2600 JOHNSTON ST - LAFAYETTE, LA 70503Position Type: PRN or SeasonalEducation Level: Vo-Tech Degree/CertificationTravel Percentage: NoneJob Shi...

Job description

Job DetailsJob Location: 2600 JOHNSTON ST - LAFAYETTE, LA 70503Position Type: PRN or SeasonalEducation Level: Vo-Tech Degree/CertificationTravel Percentage: NoneJob Shift: DayJob Category: Admin - ClericalReports To: Director of Volunteer Services JOB DESCRIPTION SUMMARY: The Receptionist is responsible for answering and routing in-coming calls and/or providing callers with the appropriate information. S/he also greets visitors, ascertains the reason for their visit, and conducts them to the appropriate person or location. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES: Answers telephone and uses knowledge of organizational structure to route calls and/or messages to appropriate staff for appropriate decisions or actions. Greets visitors to the office in a friendly and helpful way, discerns their needs, and refers them to the proper staff person or meeting room. Addresses and reads/sends email messages in a timely manner. Performs office activities that promote smooth operation of the agency and organizational goals. Ensures that the phones switch to answering service at 4:30 PM with correct info about after-hours coverage and back up. Is at workstation at 8:00 AM. Retrieves any messages...