Spa Supervisor

Job description

Spa Sales Supervisor Privai Spa + Fitness | Kimpton EPIC Hotel Arch Amenities Group Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Spa Sales Supervisor. The Spa Sales Supervisor assists the Spa Director by overseeing front desk operations from a sales perspective, driving revenue across spa services, retail, memberships, and fitness offerings. This role focuses on team training, guest engagement, and developing strategies to maximize sales performance and overall guest experience. This is a hands-on leadership position requiring active involvement in front desk operations, sales training, and revenue-generating initiatives. Responsibilities: Qualifications: - Must be available nights, weekends, and holidays - Minimum schedule: Thursday – Monday (5 days, full-time required) - Leads front desk team in achieving sales goals through upselling services, upgrades, and retail - Trains and coaches staff on sales techniques, guest engagement, and product knowledge - Drives revenue across spa services, retail boutique, memberships, and fitness offerings - Promotes second services, service enhancements, and package opportunities - Oversees retail operati...