Field Technical Supervisor

Job description

Job Description: At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. As a member of our Cable One family of brands, we are looking for a Field Tech Supervisor. The Field Technical Supervisor is responsible for supervising a team of Field Technicians in providing service and installation. The position is responsible for analyzing operations and performance to ensure operational efficiencies, productivity improvement, work quality, and customer satisfaction. Implements standard safety training. What you will do to contribute to the company's success Supervises all levels of Field, System, and Advance Techs. Oversees training for field personnel. Distributes and reviews work assignments of Lead Technicians. May fulfill duties of Lead Technicians or Advanced Technicians as needed including installing and servicing Cable One’s products to the public at large. Performs after hours network stand-by, troubleshooting and rep...