Personal Banker I

Job description

Job DetailsJob Location: Framingham, MA 01702Position Type: Full TimeSalary Range: $43,774.00 - $65,376.00 HourlyJob Shift: DayJob Category: RetailPosition Description Title: Personal Banker I: Department: Retail Banking: Reports to: Branch Manager: Supervises: None: Classification: Non-exempt: Date Prepared: December 16, 2025: Summary / Objective: The Personal Banker is responsible for providing exceptional customer service by using excellent, in-depth knowledge of company products, understanding the customer’s unperceived needs, and communicating effectively with team members. Experience & Education Requirements: Bachelor’s degree or equivalent sales & service experience Good interpersonal, communication & computer skills Multilingual speaking preferred Essential Job Functions: Provides a complete range of customer service including opening new accounts, explaining available bank products and services, and gathering customer information to process new and existing accounts Responsible for providing comprehensive electronic banking support to customers Proactively interviews customers to identify all their perceived and unperceived financial needs Working accurately and efficientl...