Concierge

Job description

Buckner Retirement Services Community: Westminster Place Location: Longview, TX - Onsite Address: 2201 Horseshoe Lane Longview, TX 75605 Job Schedule : Full-Time We are seeking a Concierge to join our community committed to delivering outstanding services to our residents. As a concierge, you will play a n important role in all phases of services that meets or exceeds Buckner quality, service, and hospitality standards. Join our team and inspire happiness in the lives of others! What you'll do: - Coordinate hospitality service activities including general resident communications, guest reception, event planning, and problem solving any resident and guest needs or concerns. - Establish and maintain organized communications and reference systems at each concierge desk including rolodex, emergency vendor information, resident census, and all other systems necessary for effective community communications. - Serve as liaison with new resident upon move-in. - Act as liaison between resident with community by providing direction and assistance in resolving concerns, channeling concerns to the appropriate administrative or person, and conducting follow up as needed to ensure resolution. -...