Innovation and Transformation Lead

Job description

Build smarter systems. Drive real change. Help shape the future of aged care. Trilogy Care is one of Australia’s fastest-growing home care providers, growing rapidly through industry reform, workforce expansion, and significant investment in artificial intelligence. We are building a modern, AI-enabled organisation where the people closest to the work help shape smarter ways of operating. The Innovation & Transformation Lead is a hands-on role focused on improving workflows, reducing inefficiencies, and implementing practical AI-driven solutions that create real impact across teams, clients, and partners. Working closely with operational leaders and Trilogy’s Data & AI team, you will identify opportunities to streamline processes, centralise data, and improve day-to-day operations through technology and continuous improvement initiatives. This role can sit within any department across the business, with a core focus on driving sustainable change, supporting adoption of new ways of working, and delivering measurable operational improvements over time. The Opportunity: 1. Workflow Analysis & Process Optimisation 2. AI Integration & Innovation 3. Change Management & Adoption 4. Projec...