Policy Specialist, gTech Ads Customer Experience

Job description

Minimum qualifications: - Bachelor's degree or equivalent practical experience. - 2 years of experience in a project or program management, consulting, or client-facing role. Preferred qualifications: - Experience in technical troubleshooting or customer support with a customer first and empathetic mindset, and ability to own end-to-end experience and solutions. - Experience in problem-solving to develop strategic perspectives on customer-focused solutions. - Experience in business analysis to conduct analytics, develop dashboards, and make recommendations. - Experience in managing and influencing stakeholders along with strong communication skills. - Knowledge and experience using Google Ads or other online advertising solutions and the media landscape. - Ability to work well in an environment with people from all backgrounds. About the job: Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of customers’ needs. In this role, as a part of the gTech Ads Custome...