Retail Sales Associate

Job description

Overview We are looking for full and part-time Sales Associates to join our NEW BROOKLYN LOCATION! The Sales Associate is a friendly, customer-focused team member who embodies the Aviator Nation lifestyle and delivers exceptional service. Thriving in a fast-paced environment, they use creative problem-solving and a growth mindset to ensure a positive customer experience. Responsibilities include welcoming and assisting customers, offering tailored product solutions, and handling customer concerns with empathy and professionalism. They stay up-to-date on products, services, and policies while maintaining a well-presented sales floor, displays, and signage. Key Responsibilities: - Greet and assist customers, providing exceptional service and product knowledge. - Maintain strong knowledge of products (e.g., SKUs, fit, features). - Operate the POS system to manage sales, returns, exchanges, and balance cash drawers. - Support and achieve sales goals through upselling, cross-selling, and promoting in-store offers. - Guide customers to merchandise and help increase in-store sales. - Keep the sales floor organized, clean, and well-stocked. - Handle inventory tasks, including restocking, s...