Lobby Ambassador (Part time/Full-time)

Job description

Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination. Job Description: The Lobby Ambassador serves as the first and last point of contact for guests entering the hotel lobby. This role is responsible for creating exceptional first impressions by warmly welcoming guests, anticipating their needs, and ensuring a seamless arrival and departure experience. The Lobby Ambassador acts as a liaison between guests and hotel departments, delivering personalized service in alignment with the hotel’s luxury hospitality standards. Starting Rate: $19.18: We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $24.65 We have both Full-Time and Part-Time opportunities available. This position is not eligible for Staff Accomodations. Job Duties Include: Reporting to the Front Desk Manager, responsibilities and essential job functions inclu...