Housekeeping Coordinator

Job description

Position Purpose The Housekeeping Coordinator will be an integral part of the Housekeeping team. The primary role of this position will be the day-to-day coordination of the department. Duties and Responsibilities: - Answer Housekeeping Department calls - Schedule and coordinate work assignments - Dispatch work tickets appropriately - Handle items for "Lost and Found" according to the Hotel’s standards - Respond to all guests’ concerns in a timely and professional manner - When needed, supervise room attendants, housemen, and public attendants. - When need, supervise an effective inspection program for all guestrooms and public space. - Greet all guests with a friendly smile - Report all missing items from room (i.e., irons/boards, hair dryers, etc.) - Report any maintenance repairs immediately. - All other tasks and duties as assigned Knowledge, Skills, and Attributes: - Must be able to sustain composure, remain calm, and possess a positive attitude. - Must be energetic and outgoing. - Must be service oriented with excellent customer service skills. - Must be able to follow directions with focus to detail, speed, and accuracy. - Must be a team player with the ability to work under...