Product manager / product analyst

Job description

Company Description You will join the AI Initiatives team within KPN’s Digital Service domain. This is a cross-functional environment where you collaborate closely with colleagues from UX design, data, content, process management and engineering. The team operates in an agile way of working and focuses on delivering AI-powered solutions that improve customer experiences. It’s a dynamic setting where learning, experimentation and collaboration are key, and where you are encouraged to grow quickly in both responsibility and impact. Job Description: As a Junior Product Manager / Product Analyst, you play a hands-on role within a cluster team, combining responsibilities of product management and technical business analysis. From day one, you contribute to analysing business needs, shaping solution designs and supporting the delivery of AI-driven products. You will help structure customer insights and data, support the creation of problem statements and hypotheses, and assist in translating these into user stories and acceptance criteria. You actively participate in backlog refinement and agile ceremonies, and support testing, user acceptance and release preparation. The role is designe...